Glossary — Hospitality Ops Intel

This glossary lists every acronym and standard referenced in Hospitality Ops Intel articles. Standards link to their own reference page with a list of citing articles; external authoritative sources link out where available.

Acronyms

AAA
American Automobile Association (Diamond Rating)
ADR
Average Daily Rate
AHLA
American Hotel & Lodging Association — official source
BLE
Bluetooth Low Energy
CCTV
Closed Circuit Television
CRS
Central Reservation System
F&B
Food and Beverage
GDS
Global Distribution System
GOPPAR
Gross Operating Profit Per Available Room
HVAC
Heating, Ventilation, and Air Conditioning
IoT
Internet of Things
MICE
Meetings, Incentives, Conferences, and Exhibitions
MICS
Minimum Internal Control Standards
NFC
Near Field Communication
NGCB
Nevada Gaming Control Board — official source
OTA
Online Travel Agency
PMS
Property Management System
POS
Point of Sale
RFID
Radio Frequency Identification
RFP
Request For Proposal
RevPAR
Revenue Per Available Room

Standards

ASHRAE 62.1
ASHRAE 62.1 — Ventilation for Acceptable Indoor Air Quality
U.S. ventilation + indoor-air-quality standard adopted by reference in most building codes.
NFPA 101
NFPA 101 — Life Safety Code
Comprehensive occupant-safety standard covering egress, fire protection, and life-safety provisions across building types.
NFPA 13
NFPA 13 — Standard for the Installation of Sprinkler Systems
U.S. national consensus standard governing automatic sprinkler installation in commercial properties including hotels and resorts.
NFPA 72
NFPA 72 — National Fire Alarm and Signaling Code
U.S. national standard for fire detection, alarm, and emergency communication systems.
NGCB MICS
Nevada Gaming Control Board — Minimum Internal Control Standards
Operational + accounting controls Nevada-licensed casinos must implement. Surveillance, cage, drop, and audit chapters are most operational.
PCI DSS
PCI DSS — Payment Card Industry Data Security Standard
Industry standard for handling, processing, and storing payment-card data. Mandatory for any property accepting card payments.